Our Answers to Frequently Asked Questions.

Can chemicals in my hair products affect my prenatal health?

Many chemically based hair products contain chemicals called sodium lauryl sulfates, phthalates, parabens and DEA. Several recent studies link these chemicals to serious health risks for the fetus and newborn because they act as endocrine disruptors. When a mother chooses to use hair products with these chemicals, the chemicals can be absorbed through the scalp and into the bloodstream. Once in the bloodstream, the chemicals can interact with the baby's circulation and can lead to birth defects or act like hormones that interfere with the normal reproductive system.

Nine Naturals products are free from these chemicals because we know that prenatal safety is your number one concern. That means no parabens, no phthalates, no sulfates and no DEA. EVER. We never compromise on this. We set our standards high so that you can be assured that no matter which Nine Naturals product you use, you are making the right choices for yourself and your child.

I keep hearing about sulfates, phthalates and parabens. What are they?

Sulfates
This is an inexpensive, harsh detergent that is frequently used in shampoos and body washes. Some of the most popular products contain sulfates because they help create foam; but this harsh chemical is also linked to skin irritation, hair loss and impaired hair growth. In addition to the health risks, sulfates actually dry out your hair and scalp by stripping them of their moisture. Typically, sulfates can be seen on ingredient labels as sodium lauryl sulfate or sodium laureth sulfate.
Phthalates
This is a chemical plasticizing element that is often used as a preservative. Phthalates can be found in over 72% of beauty products. Research links this chemical group to health and reproductive concerns; for example, according to an environmental lobby group, phthalates affect hormone levels, semen quality and genital development in male fetus. For pregnant women who have come into contact with phthalates, they are transferred to the fetus through the placenta and through breast milk. There are four types of phthalates present in cosmetics: DEHP, DEP, DBP, and BBP, but it can also be contained in the “fragrance” of your products.
Parabens
Estimates show that over 90% of cosmetic products contain parabens, mainly used as a preservative. Due to its ability to mimic the hormone estrogen, this chemical is linked to several health concerns including breast cancer and reproductive disorders. When looking for products that contain parabens, look hard. Parabens have many names including: methyl, propyl, butyl, ethyl.

I am vegan. Are all products vegan and cruelty-free?

Yes. We've worked hard to make sure that all products are certified vegan which means we don't test our ingredients or our finished products on animals.

Why Nine Naturals?

Nine Naturals has two meanings.

The first is that our products were developed for some of the most important months of a mother's life. The nine months when you are caring for your unborn child. We know that during these months you want to make the best choices for you and your baby. So we worked hard to create products that deliver what you want: products that promote your beauty and protect your baby's health.

The second meaning stems from the number of ingredients in each of our products. Every Nine Naturals product has nine or fewer natural ingredients. We know that you are tired of "pseudo-natural" products that try to hide their chemicals behind words like botanical, natural and organic. So, we created products that are complely transparent. This transparency makes smart choices simple.

Why do I have to regulate the safety of my products? Doesn't the government do that?

The reality is that the government doesn't require health studies or pre-market testing for personal care products before they are sold.

According to the FDA's Office of Cosmetics and Colors:

"FDA cannot require companies to do safety testing of their cosmetic products before manufacturing," and "...a cosmetic manufacturer may use almost any raw material as a cosmetic ingredient and market the product without an approval from FDA." (FDA 1995).

There is an industry organization, the CIR (Cosmetics Ingredients Review), which is responsible for reviewing cosmetics. However, a recent study found that out of the 10,500 ingredients used in personal care products, the CIR has reviewed the safety of only 13% of them. That means that almost 90% of the ingredients found in personal care products have not been evaluated for safety by any publicly accountable institution.

What is your refund policy?

All sales are 100% refundable. If you are unhappy with your product, for any reason, you may send it back, with receipt, within 10 days. Please call customer service before returning any item.

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